| Have you ever bought something
that you wish you hadn't solely because of an influential sales
person or advertisement? If you did, it’s probably because
someone studied the tactics of propaganda and used them to convince
you to buy. The same ideas are used in politics to get us to vote
for candidates or against them, to vote for propositions or against
them and to ignore or pay attention to what particular governments
are up to. If you are someone who resists the corporatization of
the world and fights manipulation wherever you see it, you need
to know your enemy and his/her tactics. Those tactics involve the
use of words to influence people.
Words are powerful. We use the word "propaganda"
to describe information campaigns that we don’t like but might
use the words "public information" to describe the same
type of campaigns that we do like. Propaganda has a negative connotation
and public information has a positive one, or at least a neutral
implication. The way words are assembled can have very different
effects and, since World War II, those effects have been meticulously
studied as part of the science of social psychology.
Advertisers, sales people, organizations and governments
use words that trigger our susceptibilities. People tend to have
a conflicting dynamic in their personalities where they want to
be seen as unique and special and at the same time they want to
feel like they belong. This leaves us open to ad campaigns that
tell us to "be a rebel", "think different",
etc. by buying their products along with thousands of other special
and unique people just like us.
It’s important to know how words are used to
influence you if you want to regain some control over your ability
to resist, but not all use of words is necessarily manipulative.
You can use these same techniques ethically to increase the chances
that your message will be heard. Many non-profit organizations use
these techniques for fund raising and the funds raised can go to
very good causes.
The key is to educate people, not manipulate and alienate
them. You can use these techniques to best present your case rather
than misrepresent it. The techniques of persuasion are powerful
and, in order to fight the good fight, we need to understand when
they are being used against us, and to know how to use them ethically
to fight manipulation by others. |